Our online store will still accept reservations for current and upcoming reservations [reservation page]. However, we will stop accepting online orders for items that are available for shipment on 9/29 (SUN) at 6:00pm PDT. During this closure, we will not be shipping items to customers nor receiving items from Japan.
For customers inquiring about reservation order updates, we typically cannot provide this information even under normal circumstances. We can give an estimate based on the time frame listed on individual item pages or when items start arriving in Japan stores, but these guesses are only approximations. Items recently taken off the reservation pages will be released in Japan stores soon; items still on the reservation pages have not been released yet.
For any other inquiries, send us an email at
and we will respond as soon as we can. Please refrain from phone messages as we will be unable to reply until we re-open.We appreciate your understanding and look forward to seeing you when we re-open!